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Warranty Information
We at Creative Hardwood Floors are pleased that you have entrusted
the installation of your hardwood flooring to us. We take pride
in our craftsmanship and stand behind every floor we install. Along
with the manufacturer's warranty you receive on the product, Creative
Hardwoods backs the installation with a ONE YEAR FULL WARRANTY POLICY.
As a wood floor owner, there are some responsibilities to the
floor you must keep as they are not covered by our warranty.
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WATER DAMAGE: C.H.F. cannot be held accountable for
water intrusion either from above or below the hardwood flooring.
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IMPROPER MAINTENANCE: C.H.F cannot be accountable for
the use of improper cleansers or cleaning techniques on your
wood floor. |
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RELATIVE HUMIDITY: The recommended relative humidity
inside the home is between 35-55%. C.H.F. cannot be held responsible
for fluctuating humidity conditions which can cause your wood
to expand and contract possibly causing severe damage to the
boards. |
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NEGLECT & ABUSE: This warranty will not cover
damages due to the neglect or abuse of the hardwood floor caused
by, but not limited to, high heels, animals, children etc. |
*All warranties are limited to the original purchaser and non-transferable.
Please contact our office if you have any questions regarding your
warranty policy or hardwood flooring in general.
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